Privacy policy.
Last Updated: 02/13/2025
Data will not be sold or shared with third parties for promotional or marketing purposes.
At CHARLIE THE LENDER, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, apply for a mortgage, or communicate with us via SMS. By using our services, you agree to this Privacy Policy.
We collect personal and financial information necessary to provide mortgage services, including name, email, phone number, mailing address, Social Security number, date of birth, employment details, income, credit history, property details, mortgage application information, and communication records, including SMS messages and website interactions.
We use the information collected to process mortgage applications and provide loan-related services, communicate with you about your loan status, inquiries, and updates, verify your identity for compliance and security purposes, send marketing and educational materials related to homeownership and mortgages, and improve our website, services, and customer experience.
By providing your phone number, you consent to receive SMS messages related to loan updates, mortgage tips, and promotional offers. You may opt out at any time by replying STOP to any message. Standard message and data rates may apply. Your phone number will be verified for security purposes before sending messages, and we comply with TCPA (Telephone Consumer Protection Act) and A2P 10DLC regulations.
We take data security seriously and implement industry-standard measures to protect your personal information. This includes encryption, secure servers, and access controls to prevent unauthorized access, disclosure, or alteration of your data.
We do not sell your personal information. However, we may share data with mortgage lenders, financial institutions, and service providers as necessary to process your loan, credit bureaus and regulatory agencies to comply with legal and underwriting requirements, and third-party marketing and analytics providers to enhance our services (with your consent).
Our website may use cookies and tracking technologies to enhance your experience, analyze traffic, and personalize content. You can disable cookies through your browser settings, but this may affect certain site features.
You have the right to request access to the personal data we have collected about you, correct or update inaccurate information, opt out of marketing emails and SMS messages, and request deletion of certain data, subject to legal retention requirements.
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of the revised policy.
If you have any questions or concerns about this Privacy Policy, please contact us at [Email Address] or [Phone Number].
By using our services, you acknowledge that you have read and agree to this Privacy Policy.